Privacy Policy

We are committed to protecting the privacy of personal information. We will not disclose personal information without consent or reasonable and lawful notice, except when required or permitted by law.

Our Privacy Commitment

We protect the privacy of patients by:

Collecting only the personal information that it is reasonable for us to collect to provide virtual services to you.
Advising you how your information might be disclosed and obtaining your consent;
Having safeguards in place to protect your personal information;
Sharing your personal information only for the purposes and with those agreed to in a signed consent form, or as otherwise permitted by law;
Ensuring that any contractors we hire who may have access to any of your personal information also take steps to protect the privacy of your information through confidentiality agreements;
Training staff to ensure maximum protection of your privacy.
Ensuring the personal information we have is complete, accurate and up to date;
Providing you with access to your personal information and a mechanism for requesting corrections;

What Information Do We Collect?

We collect personal information that is necessary to provide virtual services to you and that is necessary to facilitate payment for those services. The personal information we collect includes contact information and financial information. Contact information includes your name, phone number, address, email address.

Financial information may include information to facilitate payment for services provided.

What Are The Purposes for Collecting Your Information?

The purpose of collecting contact information is to open and update your patient file and invoice for services.

The purpose of collecting financial information is to make arrangements for payment of services.

The purpose of collecting your email is to receive website sign in information, and receive materials about our services from time to time. You can unsubscribe or withdraw consent from any time.

Do We Share Your Information With Others?

Financial information may be disclosed, credit card company or as necessary to facilitate payment.

In addition, personal information may be disclosed without your consent, when we are required to do so by law.

What Steps Do We Take to Protect Your Personal Information?

Our records containing your personal information are stored in a secure place.
Our electronic records are stored on hardware that is secure.
Passwords are used on all computers.
We take care to protect screen monitors from public viewing.
Electronic information is transferred in secure files and made anonymous wherever possible.
We do not share your personal information outside our office for any marketing, promotional, publicity, educational or research purposes without your consent.
Our staff is trained to handle your information only through the protected measures outlined in our privacy procedures.
If we hire consultants or contractors who might have access to any of your personal information, we will take steps to ensure that the consultant or contractor also protects your privacy.

How Can I Access and Correct My Personal Information?

You may request that we consider making changes to your personal information if it is inaccurate, incomplete or not up-to-date. If you believe that there is a factual mistake in your personal information, you may request that we change it, and we will consider your request.

Who Should I Contact for More Information?

If you have a concern about your personal information, please address your concern in writing to our Privacy Officer: Eryn Matheson, [email protected]